Apple Mail on Mac OS Known Attachments Issue

Apple Mail has a unique "in-line" approach to sending attachments.  This can sometimes present challenges to the recipient as these in-line attachments behave differently than expected within email clients.  The in-line approach also affects SenderGen's ability to track attachments.  

A permanent fix is documented on our road map, but in the mean time, we've found an app that get's the job done.  Attachment Tamer (http://lokiware.info/Attachment-Tamer) can be used to ensure that Apple Mail for OS treats attachments like any other mail client, and will enable you to utilize SenderGen's Attachment Tracking.  Here's what to do:

  • Download and install the app from http://lokiware.info/Attachment-Tamer
  • Open up Apple Mail and click Mail > Preferences > Attachments > Advanced
  • Under Composing and Sending, check the box "Send regular attachments only (no embedded images)."  See below:

 

                 ATT Tamer

Once this app has been installed and the settings updated, attachments will behave as they do in any other mail client, and SenderGen's attachment tracking will be enabled.




Was this answer helpful?

Also Read


Copyright © 2019 Opensense Inc. All Rights Reserved.