Apple Mail has a unique "in-line" approach to sending attachments. This can sometimes present challenges to the recipient as these in-line attachments behave differently than expected within email clients. The in-line approach also affects SenderGen's ability to track attachments.
A permanent fix is documented on our road map, but in the mean time, we've found an app that get's the job done. Attachment Tamer (http://lokiware.info/Attachment-Tamer
) can be used to ensure that Apple Mail for OS treats attachments like any other mail client, and will enable you to utilize SenderGen's Attachment Tracking. Here's what to do:
- Download and install the app from http://lokiware.info/Attachment-Tamer
- Open up Apple Mail and click Mail > Preferences > Attachments > Advanced
- Under Composing and Sending, check the box "Send regular attachments only (no embedded images)." See below:
Once this app has been installed and the settings updated, attachments will behave as they do in any other mail client, and SenderGen's attachment tracking will be enabled.